Harvey Nichols Review

February 19, 2023

About Harvey Nichols

Harvey Nichols is a luxury department store chain with locations in the United Kingdom, Ireland, Turkey, Hong Kong, and Saudi Arabia. The company was founded in 1831 by Benjamin Harvey, and in 1841, he joined forces with James Nichols to form Harvey Nichols & Co. The flagship store is located in Knightsbridge, London, and is known for its designer fashion, beauty products, and food halls.

Harvey Nichols has a reputation for stocking high-end, exclusive brands and has been a popular shopping destination for the wealthy and fashion-conscious for many years. The store also offers personal shopping services, beauty treatments, and dining options.

Overview of Harvey Nichols

Harvey Nichols is a luxury department store chain that offers a wide range of designer fashion, beauty products, and gourmet food. The company was founded in 1831 and is headquartered in London, United Kingdom. Harvey Nichols has several locations across the world, including the UK, Ireland, Turkey, Hong Kong, and Saudi Arabia.

The flagship store in Knightsbridge, London, is particularly renowned for its exclusive range of designer clothing, shoes, and accessories from high-end brands such as Chanel, Gucci, and Saint Laurent. Harvey Nichols also offers personal shopping services, where customers can receive advice and assistance from experienced stylists and fashion experts.

The store’s beauty department is another highlight, featuring luxury skincare, makeup, and fragrance brands such as Charlotte Tilbury, La Mer, and Tom Ford Beauty. Additionally, Harvey Nichols’ food halls are famous for their gourmet offerings, including artisanal cheeses, fresh seafood, and premium chocolates.

What Brands Are Harvey Nichols?

Harvey Nichols offers a wide range of luxury brands across several categories, including fashion, beauty, and food. Some of the most notable brands that can be found at Harvey Nichols include:

Fashion:

Chanel
Gucci
Saint Laurent
Balenciaga
Alexander McQueen
Dior
Prada
Fendi
Burberry
Valentino

Beauty:

Charlotte Tilbury
La Mer
Tom Ford Beauty
Jo Malone London
Estée Lauder
NARS
MAC
Huda Beauty
Diptyque
Byredo

Food:

Godiva
Ladurée
Charbonnel et Walker
The Chocolate Society
Fortnum & Mason
Harvey Nichols own-brand products
Fine cheese from Neal’s Yard Dairy
Fresh seafood from the Fish Society

This is just a small selection of the many brands available at Harvey Nichols, which is known for offering a carefully curated selection of high-end and exclusive products.

Is Harvey Nichols Authentic?

Harvey Nichols is an authentic and reputable luxury department store chain with a long-standing history. The company was founded in 1831 by Benjamin Harvey and James Nichols, and it has since established itself as one of the premier shopping destinations for luxury fashion, beauty, and gourmet food. Harvey Nichols is known for its exclusive range of high-end brands and products, and the company has built a strong reputation for quality and customer service over the years.

Harvey Nichols operates several physical stores across the world, as well as an online store, and it is well-regarded by customers and industry professionals alike. The company is committed to offering a luxury shopping experience with a focus on quality, exclusivity, and exceptional customer service. If you have any concerns about the authenticity of a product purchased from Harvey Nichols, you can contact their customer service team for assistance.

Does Harvey Nichols Price Match?

Harvey Nichols does not have a formal price match policy, but they do offer price adjustments under certain circumstances. If you purchase an item from Harvey Nichols and it goes on sale within 14 days of your purchase, you can contact their customer service team and request a price adjustment. They will then refund you the difference between the original price you paid and the sale price.

However, Harvey Nichols does not match prices with other retailers or websites. Their focus is on offering a luxury shopping experience with a carefully curated selection of high-end and exclusive products. They also provide a range of additional services to customers, such as personal shopping, beauty treatments, and dining options, which add to the overall value of the shopping experience.

If you are interested in purchasing a specific item from Harvey Nichols but have found it at a lower price elsewhere, you can always contact their customer service team and inquire about any promotions or discounts that may be available.

Harvey Nichols Beauty

Harvey Nichols has an extensive beauty department that offers a wide range of luxury skincare, makeup, haircare, and fragrance products. They carry many of the top beauty brands, including:

Charlotte Tilbury
La Mer
Tom Ford Beauty
Jo Malone London
Estée Lauder
NARS
MAC
Huda Beauty
Diptyque
Byredo

In addition to these well-known brands, Harvey Nichols also features a selection of niche and emerging beauty brands that are exclusive to the store. They have a team of beauty experts who are available to offer personalized advice and recommendations, and they also offer a range of beauty treatments, including facials, massages, and makeup applications.

Harvey Nichols’ beauty department is known for its luxurious and high-end offerings, and they are committed to providing a premium shopping experience for their customers. Whether you are looking for a specific skincare product or a new signature fragrance, Harvey Nichols’ beauty department has a wide selection to choose from.

Harvey Nichols Women’s

Harvey Nichols offers a wide selection of luxury women’s clothing, shoes, bags, and accessories from some of the world’s most prestigious designer brands. The store is particularly renowned for its exclusive range of high-end fashion brands, including:

Chanel
Gucci
Saint Laurent
Balenciaga
Alexander McQueen
Dior
Prada
Fendi
Burberry
Valentino

In addition to these well-known luxury brands, Harvey Nichols also features emerging designers and exclusive collections that are not available elsewhere. The store’s women’s department includes a wide range of clothing styles, from classic and timeless pieces to more modern and edgy designs. They also offer a range of footwear, including heels, flats, and sneakers, as well as bags, belts, and other accessories to complete any look.

Harvey Nichols’ women’s department is known for its impeccable selection of high-end fashion brands, and their experienced personal shopping team is available to provide expert advice and assistance to help customers find the perfect outfit for any occasion.

Harvey Nichols Reviews: What Do Customers Think?

Harvey Nichols has a mixed reputation among customers, with many praising the store’s selection of luxury products and exceptional customer service, while others have criticized the high prices and occasional issues with online ordering and delivery.

On Trustpilot, Harvey Nichols has a rating of 2.6 out of 5 stars, based on over 1,400 customer reviews. Many customers have praised the store’s selection of high-end fashion and beauty products, as well as the helpful and knowledgeable staff in physical stores. However, some customers have complained about slow or unreliable delivery times, issues with online ordering, and high prices.

On the other hand, on Google Reviews, Harvey Nichols has a rating of 4.3 out of 5 stars based on over 2,200 reviews. Many customers have praised the store’s exceptional customer service, with several noting the helpfulness and friendliness of staff. Others have praised the store’s luxury atmosphere and the wide range of high-end products available.

Is Harvey Nichols Worth It?

Whether or not Harvey Nichols is worth it depends on what you are looking for in a luxury department store. If you are seeking a high-end shopping experience with a carefully curated selection of exclusive fashion, beauty, and gourmet food products, then Harvey Nichols may be worth it for you.

Harvey Nichols is known for its selection of luxury brands and products, many of which are exclusive to the store. They offer a range of additional services to customers, such as personal shopping, beauty treatments, and dining options, which add to the overall value of the shopping experience.

However, it is worth noting that Harvey Nichols is a premium luxury department store, and prices for their products can be high. If you are looking for more affordable options or are on a tight budget, Harvey Nichols may not be the best choice for you.

Ultimately, whether or not Harvey Nichols is worth it comes down to your personal preferences and budget. If you value a luxury shopping experience with exclusive products and exceptional customer service, and are willing to pay a premium price for it, then Harvey Nichols may be worth it for you.

Harvey Nichols Promotions & Discounts

Harvey Nichols offers various promotions and discounts throughout the year. Here are some ways you can save money while shopping at Harvey Nichols:

Sale Events: Harvey Nichols holds seasonal sales events where you can find discounts of up to 50% off on selected fashion, beauty, and home products. Keep an eye out for these sales events, which typically happen in January, June, and November.
Loyalty Program: Harvey Nichols’ loyalty program, Rewards by Harvey Nichols, offers exclusive perks and rewards to members, including early access to sales, free delivery, and invitations to exclusive events.
Email Newsletter: Sign up for Harvey Nichols’ email newsletter to receive updates on new arrivals, promotions, and exclusive offers. You may also receive a discount code for your first purchase when you sign up.
Student Discount: Students can get a 10% discount on full-price items by registering with Student Beans.
Gift with Purchase: Harvey Nichols occasionally offers gift with purchase promotions, where you can receive a free gift with a minimum purchase.

It is worth noting that some brands and products may be excluded from promotions and discounts, and the availability of promotions and discounts may vary depending on the location and time of year. Therefore, it is always a good idea to check the terms and conditions of each promotion or discount before making a purchase.

Where to Buy Harvey Nichols

Harvey Nichols has physical stores in several cities around the world, including London, Edinburgh, Manchester, Birmingham, Dubai, Hong Kong, and Kuwait. You can find the full list of locations on the Harvey Nichols website.

If you prefer to shop online, you can visit the Harvey Nichols website, which offers a wide range of luxury fashion, beauty, and food products that can be delivered worldwide. You can also shop for Harvey Nichols products on other online marketplaces, such as Farfetch, Net-a-Porter, and Selfridges.

It is important to note that while Harvey Nichols products may be available from other retailers, they may not offer the same level of customer service or exclusive products that are available in Harvey Nichols stores or on the Harvey Nichols website.

FAQ

Sure, I can help with some frequently asked questions (FAQs) about Harvey Nichols:

What is Harvey Nichols?

Harvey Nichols is a luxury department store that offers a carefully curated selection of high-end fashion, beauty, and gourmet food products.

Where can I find Harvey Nichols stores?

Does Harvey Nichols offer international shipping?

Yes, Harvey Nichols offers international shipping to many countries worldwide. The shipping costs and delivery times may vary depending on the location.

Does Harvey Nichols have a loyalty program?

Yes, Harvey Nichols has a loyalty program called Rewards by Harvey Nichols, which offers exclusive perks and rewards to members, including early access to sales, free delivery, and invitations to exclusive events.

Does Harvey Nichols offer refunds and returns?

Yes, Harvey Nichols offers refunds and returns within 14 days of receipt for most products, provided that they are in their original condition and packaging. Some products may be excluded from this policy, so it is important to check the terms and conditions of each purchase.

Does Harvey Nichols offer gift cards?

Yes, Harvey Nichols offers gift cards that can be purchased online or in-store. The gift cards can be used to purchase any products at Harvey Nichols, including fashion, beauty, and food products.

Does Harvey Nichols offer alterations and tailoring services?

Yes, Harvey Nichols offers alterations and tailoring services for certain fashion items, including suits, dresses, and trousers. The cost and availability of these services may vary depending on the location and type of item.